Rock Region METRO, the largest public transit agency in Arkansas, partnered with Systrans and Xovis to modernize its passenger data collection and reporting processes. By integrating Xovis Automatic Passenger Counting (APC) technology with the NAVINEO CAD/AVL platform, the agency gained access to accurate, real-time ridership data, significantly reducing the effort required for National Transit Database (NTD) reporting while supporting more informed operational decision-making.
Faced with the growing complexity of NTD compliance and the limitations of manual passenger counting methods, Rock Region METRO sought a more efficient and reliable approach. Through the seamless integration of Xovis APC sensors with Systrans’ NAVINEO CAD/AVL platform, passenger counting data is automatically consolidated alongside operational information, creating a single source of truth for reporting and network performance analysis.
The combined solution helps transit teams move beyond manual data collection by providing trusted ridership insights that can be leveraged for regulatory reporting, service planning, and continuous operational improvement.
Results
With NAVINEO and Xovis, Rock Region METRO was able to:
- Reduce staff time dedicated to NTD reporting by 75%
- Cut monthly NTD preparation from three days to one day
- Improve the accuracy and reliability of ridership data
- Reduce manual data compilation and validation efforts
- Enable teams to focus on higher-value planning and operational activities
“The integration of Systrans’ NAVINEO CAD/AVL platform with Xovis passenger counting technology gives Rock Region METRO the accurate, real-time data we need to improve service, strengthen decision-making, and meet FTA reporting requirements with confidence.”
Justin Avery
CEO, Rock Region METRO
A Strong Technology Partnership
The success of this project highlights the value of combining Systrans’ NAVINEO CAD/AVL platform with Xovis’ industry-leading passenger counting technology. Together, the integrated solution delivers reliable passenger insights, streamlined reporting workflows, and the operational intelligence transit agencies need to optimize service and support data-driven decision-making.
Want to learn more?
Read the full Rock Region METRO case study developed by Xovis and discover how integrated CAD/AVL and APC technologies can help simplify compliance and enhance transit operations.