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A performance‑driven institutional framework
The project is part of the State of Senegal’s sustainable urban mobility plan, centered on mass transit networks (BRT and TER) as the backbone of the public transport system.
The State financed the major infrastructure and entrusted operations to a private operator under a 15‑year public service delegation.
Dakar Mobilité is responsible for:
- Acquiring the vehicle fleet
- Deploying the operating systems
- Operating and maintaining the transport system under a performance‑based contract grounded in measurable indicators
Within this framework, the NAVINEO CAD/AVL system goes well beyond a basic operations support tool. It serves as a central platform for contractual oversight, operational steering, and decision‑making, directly supporting service continuity and the quality of the passenger experience.
Why NAVINEO: reliability, interoperability, and system maturity
NAVINEO was selected following an international tender that attracted leading market players. The technical evaluation emphasized:
- The overall robustness of the solution
- Its proven reliability in networks requiring high service‑continuity
- Its ability to seamlessly integrate into complex ecosystems combining operations, energy, passenger information, and supervision
NAVINEO is well‑known for the stability of its software architecture, its ability to seamlessly support multi-operator environments, and its proven performance in high-capacity transit systems.
A fully supported deployment from start to finish
Implementation of the NAVINEO CAD/AVL system began in 2022, long before full infrastructure availability. Systrans teams mobilized early to prepare technical integration, working closely with Dakar Mobilité on architecture, interfaces, and operational readiness.
From October 2023 onward, operational deployment accelerated in a context marked by a variability in the infrastructure delivery schedule and the progressive ramp‑up of the bus fleet, delivered in successive batches
Systrans teams handled the:
- Installation of onboard equipment as buses were delivered
- Integration of radio systems, servers, and the control center
- Testing phases
- Staff training
- Support during the commercial launch in May 2024
Cheikh Yatt Diouf, CEO of Dakar Mobilité, highlights the nearly two‑year continuous support, structured by regular contractual reviews and monthly follow‑up meetings, which helped secure project delivery in a rapidly evolving environment.
Advanced integration of electric buses and radio systems
Dakar’s BRT system now stands as a major regional benchmark thanks to the integration of full-scale electric bus management within the NAVINEO system—unprecedented at this scale in sub‑Saharan Africa.
NAVINEO interfaces with the charging stations and the charging management system, enabling the central control center (PCC) to:
- Access real‑time vehicle state‑of‑charge
- Determine whether a bus has enough autonomy to complete its trip or requires charging
- Incorporate energy constraints into operational regulation
Another key innovation: hybrid radio communication. The system combines:
- A private digital TETRA network ensuring security and service continuity
- 4G connectivity providing redundancy and flexibility
Five radio sites were strategically deployed along the corridor to ensure seamless, continuous coverage across the entire network. Supervision is structured by geographic sector—rather than direction of travel—strengthening operational visibility and centralized network control. Because voice communication is critical to bus coordination and real-time incident response, the system was engineered to meet an ultra-reliable standard, ensuring consistent, mission-critical connectivity at all times.
A pilot experience with regional reach
From the start, the project was designed as a scalable pilot. It has since attracted strong interest from several West and Central African countries, supporting the wider adoption of proven sustainable mobility models combining dedicated infrastructure, operating frameworks, ITS solutions, and capacity‑building.
Q&A — Dakar BRT, operations, and the role of the NAVINEO CAD/AVL system
What is a BRT (bus rapid transit)?
A BRT (bus rapid transit) is a high‑capacity bus system operating on a dedicated corridor, with large vehicles and high frequency. It offers higher speeds and greater reliability than conventional buses running in mixed traffic.
How is a BRT different from a regular bus?
Unlike regular buses that operate in mixed traffic, a BRT system runs on dedicated lanes using higher-capacity vehicles and more frequent service. The result is greater reliability, shorter travel times, and a quality of service comparable to rail.
What makes Dakar’s BRT unique?
Dakar’s BRT is the first fully electric BRT deployed at this scale in sub‑Saharan Africa. It operates along an 18‑km corridor connecting the northern suburbs to the Plateau and complements the country’s regional express train (TER).
What is a CAD/AVL system?
A CAD/AVL (computer‑aided dispatch / automatic vehicle location) system centralizes vehicle tracking, regulation, operational instructions, and passenger information. It provides operational data used to manage performance and improve the passenger experience.
What does NAVINEO do in a BRT network?
NAVINEO enables real‑time supervision: bus tracking, headway management, decision support for controllers at the PCC, passenger information, and the production of operational data. In a contractual framework, this data also supports performance monitoring.
What is a PCC?
The PCC (central control center) is the operational supervision hub of a transport network. It manages incidents, real‑time regulation, team coordination, and operational orders. In a BRT system, it is essential for ensuring regularity, safety, and service continuity.
How does a CAD/AVL system integrate with electric buses?
It interfaces with the charging management system and/or charging stations, giving the PCC access to real‑time battery status and enabling energy constraints to be integrated into operations.
Is Dakar’s BRT designed to be replicable?
Yes. The project was conceived as a pilot that can inspire similar deployments. Replicability relies on dedicated infrastructure, an optimized operating model, performance‑based frameworks, ITS systems, and progressive skill development.